Professional Summary

I am a Senior Digital Product Owner at Kaplan.

As a Senior Digital Product Owner, my responsibility is to work with the development team to meet roadmap milestones set by the executive director. With my development and testing experience, I am able to speak the language of the development team. Together we write Jira epics and tasks to accomplish the business goals. I refine the backlog and set the priority with the direction of the executive director. I am available to the team to resolve any impediments. The team delivers business value after each two week Sprint. I attend the Scrum events and conduct user acceptance testing. I create product videos and feature pages to communicate the change to all of Kaplan.

Professional Experience

Kaplan, Centennial, CO

2020 – Present
Title: Senior Digital Product Owner

Description: Reported to the executive director on the student "Home" team. Collaborated on writing Jira tickets based on the roadmap to be worked on by the development team. Conducted user acceptance testing with stakeholders. Produced videos and feature pages to communicate the solutions to all of Kaplan. Continued to support the College for Financial Planning by testing bug fixes and features. Handled report requests using Jasper Reports. Maintained database log shipping and replication. Worked with stakeholders, students, faculty, and staff to resolve issues through a Jira ticketing system as lead technical support.

College for Financial Planning, Centennial, CO

2005 – 2020
Title: 2014 – 2020 Quality Engineer, Technical Support Lead

Description: Established QA practices in an Agile Continuous Delivery workflow. Wrote test cases in Tricentis qTest. Manually tested both Web and Windows applications. Wrote automated tests using Java and Selenium. Contributed additional unit tests using C# for better code coverage. Performed support and maintenance development on existing applications. Worked with stakeholders, students, faculty, and staff to resolve issues through a JetBrains YouTrack ticketing system as lead technical support.

Title: 2005 – 2013 Developer

Description: Created new ASP.NET MVC C# websites to replace classic ASP websites. These sites used NHibernate as the Object-Relational Mapper. Maintained and enhanced websites that used both ASP and ASP.NET C# Web forms. Added value by allowing custom branding of course content delivery systems for corporate clients using CSS. Updated existing MS SQL Server data model and stored procedures to meet business needs using TSQL. Delivered a monthly Web statistics report using Google Analytics. Used Crystal Reports to deliver business intelligence reports. Mentored other team members through structured training sessions.

Indigio, Denver, CO

2004
Title: Software Developer

Description: Development using ASP.NET C# on existing websites to meet business needs. Built console applications using C# to transfer files and process emails to a MS SQL Server database. Helped redesign an existing legacy ASP website.

Cadpo (now iKnowledge Solutions), Westminster, CO

2002 – 2004
Title: Software Developer / Team Leader

Description: Led a team of three developers upgrading the existing ASP i.get.it Learning Management System to ASP.NET C#. Built stored procedures with SQL for all data transactions. Normalized the existing relational database reducing it by 62%. Designed the site with CSS to make it compliant with Section 508. Provided customer service to all internal and external customers. Made the existing courseware in the system compliant with AICC.

petroWEB Inc., Denver, CO

2000 – 2002
Title: Software Developer

Description: Used ASP.NET C# to access oil, water, and gas production XML data transforming it into a Web report using XSLT. Chart FX.NET was implemented to display the data graphically. Developed a classic ASP employment site for the Rocky Mountain Association of Geologists. Maintained legacy ASP site interfacing with AutoDesk MapGuide plug-in.

Lipper Inc., Denver, CO

1998 – 1999
Title: Data Collection Associate

Worked with financial service companies to collect their current net asset value information for publication on Lipper journals and data feeds.

Stillwater NewsPress, Stillwater, OK

1997 – 1998
Title: Web Content Administrator

Description: Converted daily newspaper articles to HTML for publishing to the website.

Education

Western International University

2008 – 2012
Masters in Information Systems Engineering

4.0 GPA, tutor in Java, HTML, and JavaScript

Information Technology Institute

1999 – 2000
Certificate in Applied Information Technology

Completed projects in ASP, Visual Basic 6, Java, and Oracle.

Oklahoma State University

1995 – 1998
Bachelor of Science Human Resource Management

Dean's Honor Roll 1998.

Webmaster for Human Resource Management Association.

Oral Roberts University

1992 – 1994

Trinity Christian School

1988 – 1992
High School Degree

Tutor in math and science.

Certifications

Microsoft Certified Application Developer

Volunteering

i9 Sports

2018 – 2020
Soccer coach

Dare to Care

2015 – 2020
Community volunteer